About Gap Inc.
At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high-performing house of iconic American brands that shape culture.
Our portfolio—Old Navy, Gap, Banana Republic, and Athleta—each brings a distinct point of view to how we show up in the world and serve our customers.
Old Navy democratizes style with quality and value for all. Gap champions originality through essential pieces that celebrate individuality. Banana Republic is rooted in a spirit of discovery, creating modern pieces inspired by craftsmanship and travel. Athleta champions the Power of She through confidence, strength, and movement.
We’re driven by a shared purpose: to bridge gaps—between people, perspectives, and possibilities—to create a better world.
We’re building a team that performs at a high level—people who think boldly, take ownership, and turn ideas into impact. If you’re ready to learn fast and help shape what’s next, you’ll fit right in.
Au sujet du poste
The Security Officer delivers a high-touch, concierge-level security experience across Gap lnc.'s San Francisco Headquarters. Serving as frontline ambassadors of the Global Security organization, Officers ensure a safe, welcoming, and professional environment while protecting employees, visitors, executives, Board members, contractors, and assets. This role blends premium hospitality with disciplined physical security practices, including perimeter protection, access control, emergency response, and real-time coordination with the Global Security Operations Center (GSOC).
Security Officers embody Gap lnc.'s "Safeness for All" culture, maintaining strong situational awareness, technical proficiency, and customer-first engagement in a dynamic corporate environment. You will be part of a highly respected Global Security team that plays a critical role in protecting the people, products and experiences that create our house of iconic American brands.
Que faites-vous?
- Oversee and ensure the security of all assigned areas within the San Francisco corporate headquarters, maintaining a consistently safe and secure environment.
- Manage building access and support an efficient flow of employees, contractors, and visitors while enforcing security and access control protocols.
- Inspect, monitor, and maintain security compliance across entry points, lobbies, common areas, stairwells, and perimeter locations.
- Conduct regular interior and exterior patrols to ensure perimeter integrity, identify safety hazards, and detect potential risks.
- Operate and monitor security systems, including CCTV/VMS, access control, radio communications, and life-safety systems.
- Coordinate with employees, visitors, contractors, and vendors, ensuring adherence to security procedures and providing concierge-level service.
- Issue, manage, and retrieve access credentials, including temporary badges and contractor passes.
- Respond promptly to emergencies, alarms, and security incidents as the first on-scene responder, ensuring proper escalation and communication.
- Collaborate with the GSOC and external emergency services (fire, medical, law enforcement) when incidents or emergencies require support.
- Support the implementation and readiness of emergency procedures, including evacuations, shelter-in-place, and other life-safety protocols.
- Maintain accurate logs, documentation, and incident reports in accordance with Global Security standards.
- Participate in ongoing security briefings, post updates, and team training sessions to maintain site readiness and awareness.
- Conduct routine safety, security, and system inspections to ensure compliance and identify improvement opportunities.
- Complete required recurring training, drills, and online learning courses to ensure compliance with security and life-safety standards.
- Concierge-Level Customer Service: Demonstrated ability to provide high-touch, white glove service while maintaining strict security standards and a welcoming environment.
- Professional Communication: Exhibits a polished, professional demeanor with strong verbal and written communication skills; able to interact effectively with employees, executives, VIPs, contractors, and diverse visitors.
- Security & Technical Expertise: Strong understanding of access control operations, perimeter protection, CCTV and surveillance systems, and corporate security technologies.
- Sound Judgment & Decision-Making: Proven ability to assess situations quickly and make appropriate decisions during both routine activities and high-stress incidents, while remaining calm and composed.
- Organizational Excellence: Demonstrates strong time management, multitasking, and prioritization skills, ensuring reliable execution of daily responsibilities and incident workflows.
- Independent & Team-Oriented Performance: Capable of working autonomously with minimal supervision while also collaborating effectively with team members, GSOC personnel, and cross-functional partners.
- Adaptability & Resilience: Thrives in a fast-paced, dynamic environment, adjusting to evolving security needs, shifting operational priorities, and unexpected incidents.
Qui êtes-vous?
- A polished, customer-focused professional who delivers white-glove service in every interaction.
- Highly observant, proactive, and able to identify risks before they escalate.
- Skilled in de-escalation, communication, and relationship-building across all levels of the organization.
- Comfortable working in a fast-paced, high-profile corporate environment with shifting priorities.
- 3+ years of security, concierge, or hospitality experience in a corporate or high-security environment.
- At least 21 years of age.
- Valid driver's license and the ability to pass a motor vehicle background check.
- Must successfully complete a CritiCall computer-based assessment during the hiring process.
- Experience with CCTV/VMS, access control platforms, radios, or other security technologies. Ability to walk, stand, patrol multiple floors, and respond quickly to emergencies.
- Ability to pass a criminal background check and meet all licensing requirements.
- Experience in a Security Operations Center (GSOC/SOC).
- CPR/AED/First Aid certification (American Red Cross preferred).
- Training in conflict resolution, de-escalation, or customer experience.
- Experience supporting C-suite leaders, Board of Directors, or VIP clientele.
Benefits at Gap Inc.
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
*For eligible employees
La société Gap Inc. est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi et est déterminée à fournir un lieu de travail sans harcèlement ni discrimination. Nous nous engageons à recruter, embaucher, former et promouvoir des personnes qualifiées de tous les milieux, et à prendre toutes les décisions relatives aux emplois sans égard aux statuts protégés. Nous avons reçu de nombreux prix pour notre engagement de longue date en faveur de l’égalité, et continuerons à promouvoir un milieu de travail inclusif et diversifié favorisant le développement du sentiment d’appartenance à l’entreprise. Cette année, Gap a été reconnue comme Un des meilleurs milieux de travail selon Human Rights Campaign pour la septième année consécutive et nommée à l’indice d’égalité des sexes de Bloomberg pour la quatrième année d’affilée.
Hourly Range: $24.00 - $29.40 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
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