Product Manager II — Order Experience & Back of House

About Gap Inc.

At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high-performing house of iconic American brands that shape culture.

Our portfolio—Old Navy, Gap, Banana Republic, and Athleta—each brings a distinct point of view to how we show up in the world and serve our customers.

Old Navy democratizes style with quality and value for all. Gap champions originality through essential pieces that celebrate individuality. Banana Republic is rooted in a spirit of discovery, creating modern pieces inspired by craftsmanship and travel. Athleta champions the Power of She through confidence, strength, and movement.

We’re driven by a shared purpose: to bridge gaps—between people, perspectives, and possibilities—to create a better world.

We’re building a team that performs at a high level—people who think boldly, take ownership, and turn ideas into impact. If you’re ready to learn fast and help shape what’s next, you’ll fit right in.

Sobre el puesto

In this role, you will partner with business leaders and engineers to build custom software that powers our iconic brands of Gap, Old Navy, Banana Republic, and Athleta. You will help define the product roadmap for post purchase experience, including store and digital returns by working with other product management counterparts and leaders to understand upcoming capabilities to positively impact the customer experience.

Qué harás

• As a PdM II, you will work with your product management counterparts and leaders to understand upcoming capabilities and help to scope out the customer experience.
• Write robust requirements, prioritize the backlog, and work closely with the engineering teams to deliver and test quality software
• Develop and manage project plans and key stakeholder engagement strategy on all initiatives
• Build relationships with key business partners and other brand stakeholders; articulates product needs clearly and succinctly to different audiences and cross functional partners
• Develop in depth knowledge of industry trends and standards to introduce the continual process, tool and methodology improvements
• Identify, measure, and interpret results to validate product strategy;  Provide research, analysis, and support for identifying, evaluating, and resolving strategic opportunities

Quién eres

• Experience in designing, developing and implementing platforms, APIs, and/or complex customer capabilities
• Experience working with large software engineering teams both within and outside of your domain
• Demonstrate technical acumen; ability to influence and debate solutions with technical team members, to understand technology solutions and potential tradeoffs and to represent technical concepts to non technical stakeholders
• Ability to assess relatively complex situations and analyze data to make judgments and recommend solutions
• Understanding of concepts and procedures specific to own subject area
• Experience in store retail or post purchase technologies is great, but not required.

Benefits at Gap Inc.

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.

*For eligible employees