About Gap Inc.
At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high-performing house of iconic American brands that shape culture.
Our portfolio—Old Navy, Gap, Banana Republic, and Athleta—each brings a distinct point of view to how we show up in the world and serve our customers.
Old Navy democratizes style with quality and value for all. Gap champions originality through essential pieces that celebrate individuality. Banana Republic is rooted in a spirit of discovery, creating modern pieces inspired by craftsmanship and travel. Athleta champions the Power of She through confidence, strength, and movement.
We’re driven by a shared purpose: to bridge gaps—between people, perspectives, and possibilities—to create a better world.
We’re building a team that performs at a high level—people who think boldly, take ownership, and turn ideas into impact. If you’re ready to learn fast and help shape what’s next, you’ll fit right in.
Sobre el puesto
The Customer Data Engineering Director will implement data strategies that enable Gap Inc to better manage our customer data with a goal to provide a comprehensive view of the customer, improved business decision making through quicker insights and adherence to compliance and privacy needs. This role will report into the Sr. Director of Customer Data Engineering and will be a part of the team responsible for reharmonizing, standardizing, and streamlining enterprise customer data with ownership of the business data layer working in partnership with data governance, data product management and marketing data teams.
Qué harás
- Relevant technology professional experience in Technology, with a concentration in Customer Data Management & Marketing Technology integration
- Strong experience in managing customer data for fashion retailers
- Strong experience in data engineering, data platforms, data strategy consulting, or equivalent data management experience
- Experience in operationalizing data privacy, compliance and governance initiatives
- Experience with cloud-based platforms like Azure/GCP/AWS specializing in the related data stack within including consumption patterns like data products, data marts, universal semantic layers
- Experience working across global teams spanning multiple time zones and geographies
- Ability to collaborate effectively with various functional partners to probe/ask questions, gather required information for analyses, and participate as a value-added cross-functional partner
- Experience operating in a fast-paced environment driven by senior leadership requests and evolving business needs
- Ability to manage workload with limited guidance; effective managing to expectations and ability to scope/prioritize work with relatively high independence
- Retail Experience is a must have
- Strong verbal and written communication skills
- Strong analytical, problem solving, and multi-tasking skills
- Customer focused and Solutions Oriented mindset
Quién eres
- Drive the data integration plan with internal stakeholders, vendors, partners, 3rd party teams
- Implements processes for active stewardship of data, including active management of metadata and oversight of data processes and flows
- Collaborate with the team to ideate and prototype new data opportunities
- Be accountable for the quality of our core data set and make improvements each sprint
- Lead the business engagement and agreement on business-wide data standards
- Ownership of all data enrichment, maintenance investments
- Key driver in data warehouse and business intelligence investment strategy
- Customer data evangelist – proactively seek new and improved ways for data to drive more differentiated, dynamic, cross-channel touch point opportunities for Users
- Internal expert on customer Data Security and Privacy policies and practices
- Business Lead on all data-related acquisition and divestiture activities
- Build and maintain a strong technical team through effective recruiting, training, coaching, team building, and succession planning.
Benefits at Gap Inc.
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
*For eligible employees
Gap Inc. es una compañía que ofrece equidad de oportunidades laborales y está comprometida a proporcionar un lugar de trabajo libre de acoso y de discriminación. Nos comprometemos a reclutar, contratar, capacitar y promover a personas calificadas con todo tipo de experiencia previa y a tomar todas las decisiones relacionadas con el empleo sin importar ningún estatus protegido. Hemos recibido numerosos reconocimientos por nuestro prolongado compromiso con la equidad y seguiremos fomentando un ambiente de pertenencia diverso e inclusivo. En 2022, Forbes nos otorgó reconocimientos por ser uno de los Mejores empleadores del mundo y uno de los Mejores empleadores en pro de la diversidad.
Salary Range: $197,800 - $257,200 USD
El pago de lxs empleadxs variará según factores como calificaciones, experiencia, nivel de habilidades, competencias y ubicación de trabajo. Cumpliremos con el salario mínimo o el mínimo del rango de pago (lo que sea más alto) según los requisitos de la ciudad, el condado y el estado.
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