About Banana Republic
Banana Republic was founded with an explorer’s spirit and a desire to venture to new places, beyond the boundaries of the everyday. Our clothing is designed for a life with no boundaries.
We travel near and far in search of the finest materials and fabric innovations to infuse style with substance, because we believe that what you wear should open a world of possibilities. And the people that make up Banana Republic share the same qualities as our brand: curious, connected, undaunted by boundaries. Sound like you? Join us for the adventure of what’s next.
About the Role
As a Regional Sales & Experience Manager at Banana Republic, you will be responsible for developing selling behaviors with our Stylists and Client Advisors in your portfolio of stores. You will be an expert and educator on the use of company selling tools and resources that are available to our selling teams that will enhance their individual sales performance so they are enabled to successfully execute a one-on-one personal shopping and styling experience to our clients. You will serve as a Banana Republic Ambassador by promoting the history, philosophy, and values of the brand. You will work with and through teams to provide expert level, curated service to high-touch clients ensuring each client receives an elevated, curated, and luxurious experience across all platforms.
What You'll Do
- Utilize Selling-focused resources such as Selling Boosts and Product Education tools to develop behaviors that will drive success with our Clientele App and Sales Tracking results across all stores
- Lead and execute Selling and Customer Experience initiatives that drive Brand connection and loyalty such as client outreach, in-store events and promotions
- Manage client outreach and event execution in partnership with Brand Enablement to increase engagement opportunities
- Develop strategies for key store locations or markets to drive sales results
- Partner with stakeholders to host and entertain top clients in store and virtually where opportunities exist
- Monitor performance of your store teams and individual Client Advisors and Stylists through achievement of sales targets, client acquisition and appointments
- Create frequent touchpoints with your Client Advisors and lead store stylists in partnership with Store Managers
- Assess performance of Client Advisors and lead store stylists and share your observations with District and Store leadership to ensure high sales performance and results in our stores
Who You Are
- Established client relations management abilities and experience
- Strong communication and technical skills
- Prior experience as a personal shopper or wardrobe assistant
- Prior luxury brand clienteling experience
- Ability to transfer knowledge in clienteling to others with a goal of developing talent to deliver high sales results and customer service
Benefits at Banana Republic
- Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.
- Competitive Paid Time Off plans.*
- Company match for donations and volunteer time*
- Registered Retirement Savings Plan
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- Virtual health care 24/7*
- Maternity/Parental Top Up.*
- See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
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