About Athleta
For the past 25 years, we’ve committed ourselves and our brand to a single aim: to empower all women and girls. Inspiration. Collaboration. Connection. Inclusivity. It’s what we do best, and we’re on the hunt for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences.
We use business as a force for good by putting people and the planet right up there with profit, which is why Athleta is a certified B Corp. Ready to make a move? Join us. Because we know that alone we’re strong, but together we’re unstoppable.
About the Role
In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a role model to employees to support selling behaviors and the execution of tasks in specific areas of expertise. You will focus on leading processes, executing tasks, and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to role model and teach your team and drive behaviors to deliver a best-in-class customer experience.
What You'll Do
Consistently treat all customers and employees with respect and contribute to a positive work environment.
Promote customer loyalty by educating customers about our loyalty programs.
All leads are expected to become experts of the brand's selling behaviors by role modeling these behaviors with every customer who walks through our doors and allowing us to provide an exceptional customer experience.
Support sales leader during (non-peak) hours, with the customer as the primary focus
Support the store leadership team by collaborating effectively with employees and ensuring work tasks are completed in a timely and efficient manner
Build and share expertise in the product lifecycle
Support completion of work before or after the store operating hours, inclusive of opening and/or closing checklists
Leverage omni-channel to deliver a frictionless customer experience.
Ensure all compliance standards are met.
Who You Are
You embody Gap Inc’s Purpose, Mission, Vision, Values and Behaviors
Provides clear and direct communication of expectations.
Ability to utilize technology effectively to engage with customers and team to meet goals
Demonstrate interest and initiative towards continuous improvement and growth
Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
Able to maneuver around the sales floor, stockroom and office and can lift up to 30 pounds.
Benefits at Athleta
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
*For eligible employees
Gap集團為員工提供公平就業機會，並致力於提供無騷擾、無歧視的工作環境。 我們承諾招募、錄取、訓練及升遷所有符合資格的員工，不考量相關身分背景。在決定是否錄取時，也不會考慮應徵者是否具有任何特殊身分。 我們因長期致力於平等而獲獎無數，並將繼續營造一個多元、包容且歸屬感強的環境。 今年，我們連續第17年被人權運動組織評選為“最佳工作場所”之一（a href="https://www.hrc.org/resources/best-places-to-work-for-lgbtq-equality-2022"），同時公司還被納入2021年彭博性別平等指數（ ），這也是公司連續第四年被納入該指數。
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