About Gap
Our past is full of iconic moments — but our future is going to spark many more. Our brands — Gap, Banana Republic, Old Navy and Athleta — have dressed people from all walks of life and all kinds of families, all over the world, for every occasion for more than 50 years.
But we’re more than the clothes that we make. We know that business can and should be a force for good, and it’s why we work hard to make product that makes people feel good, inside and out. It’s why we’re committed to giving back to the communities where we live and work. If you're one of the super-talented who thrive on change, aren't afraid to take risks and love to make a difference, come grow with us.
About the Role
In this role, you will partner with business leaders and engineers to build custom software that powers our iconic brands of Gap, Old Navy, Banana Republic, and Athleta. You will help define the product roadmap by working with other product management counterparts and leaders to understand upcoming capabilities to positively impact the customer experience. This leader will be responsible for key outcomes in e-commerce, with a focus on purchase experiences spanning cart, checkout, payments, and promotions — including the surfacing of promotional offers and the conversion and revenue metrics they drive.
What You'll Do
- Define the product roadmap by working with your product management counterparts and leaders to identify and drive forward new capabilities.
- Write robust requirements, prioritize the backlog, and work closely with the engineering teams to deliver and test quality software.
- Develop and manage project plans and key stakeholder engagement strategy on all initiatives.
- Build relationships with key business partners and other brand stakeholders; articulate product needs clearly and succinctly to different audiences and cross-functional partners.
- Develop in-depth knowledge of industry trends and standards to introduce continual process, tool, and methodology improvements.
- Identify, measure, and interpret results to validate product strategy; provide research, analysis, and support for identifying, evaluating, and resolving strategic opportunities.
- Influence strategy for area/team.
Who You Are
- Experience in designing, developing, and implementing platforms, APIs, and/or complex customer capabilities — particularly within e-commerce checkout, cart, or payments domains.
- Familiarity with checkout conversion optimization, cart abandonment reduction, promotions surfacing and redemption, and payment method integration (including digital wallets, BNPL, and fraud prevention).
- Experience working with large software engineering teams both within and outside of your domain.
- Demonstrate technical acumen; ability to influence and debate solutions with technical team members, to understand technology solutions and potential tradeoffs, and to represent technical concepts to nontechnical stakeholders.
- Ability to assess relatively complex situations and analyze data to make judgments and recommend solutions — including interpreting funnel analytics and A/B test results to drive checkout performance.
- Sound knowledge of concepts and procedures specific to own subject area and a basic understanding of the procedures in other relevant areas.
Benefits at Gap
- Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, 30% off at Gap Outlet, and the ability to purchase discounted merchandise during international travel at Banana Republic, Athleta, and Old Navy.
- Pension schemes available, depending on role.
- Market-leading private medical healthcare and well-being programme.*
- Voluntary medical cash plan open to all employees.
- Performance-related discretionary bonuses.*
- Access to our Employee Support Programme for overall well-being.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $171,800 - $223,400 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
Apply
We’ll send you to our application portal to get started.
Browse all jobs