Manager, Visual Merchandising (India Franchise)

About Gap Inc.

Our past is full of iconic moments — but our future is going to spark many more. Our brands — Gap, Banana Republic, Old Navy and Athleta — have dressed people from all walks of life and all kinds of families, all over the world, for every occasion for more than 50 years.

But we’re more than the clothes that we make. We know that business can and should be a force for good, and it’s why we work hard to make product that makes people feel good, inside and out. It’s why we’re committed to giving back to the communities where we live and work. If you're one of the super-talented who thrive on change, aren't afraid to take risks and love to make a difference, come grow with us. 

About the Role

The Manager, Visual Merchandising (VMM) plays a key role in driving the overall Gap Inc. franchise and wholesale business in India, working closely with Gap global cross-functional regional teams and collaborating with key franchise partners, including Reliance. India is a fast-growing market globally with multi-channels and formats, and this role is pivotal in sustaining financial performance, supporting the Gap brand grow beyond its 50 standalone stores and 200 shop-in-shops.

As a brand guardian, you will be focused on leading local store experience strategies and campaigns for Pan-India, whilst maintaining global alignment with the US brand. This role is office-based with no direct reports, however, the VMM is responsible for coaching the franchise partner and sub-partners to deliver locally relevant Visual Merchandising (VM) plans that meet global brand standards, applying strategic commercial tactics that drive in-season product performance and financial goals across all retail channels.

We’re looking for a driven and experienced professional a proven track record in managing the full seasonal product lifecycle from planning to launch and strong business acumen. You’ll bring deep expertise in multi-store and regional rollouts, champion local adoption of India-exclusive products, and contribute to store design and new store openings. If you’re an agile, organised problem-solver who thrives in a fast-paced environment and excels at balancing multiple priorities with precision and energy, we’d love to have you on our team.

What You'll Do

• Manage all Gap VM responsibilities in India, driving brand relevance and revenue across multi-channel and format partners
• Define and deliver annual and seasonal VM strategies to fuel regional business growth objectives and support cross-functional strategic alignment
• Provide seasonal VM direction to franchise partners such as Reliance and their sub-partners to support seasonal launches across all channels, using window mock-ups, floor plans and in store marketing/signage investment strategies to drive local brand resonance
• Influence franchise partner in-season management actions, by providing visual solutions to improve financial and KPI performance
• Analyse KPI goals, assess how top stores are performing to targets, and collaborate with other departments to put commercial plans in place to achieve and improve long-term results in areas of need
• Validate, develop and launch new stores which meet product, financial and operational requirements, in partnership with Business/Commercial and Store Design teams
• Support the Senior Manager, Visual Merchandising by delivering organisational service level and project work, in line with Gap Inc. strategic priorities and LRP
• Partner closely and effectively with key internal stakeholders and Gap Inc. cross-functional peers: Marketing, Creative, Commercial, Store Design, Learning & Development, Product and Planning
• Build effective partnerships with multiple external franchise business partners, to influence strategic decision-making and execution, driving local campaigns that are in line with the global brand purpose and vision

Who You Are

• Extensive VM experience in a corporate setting (8+ years), with the ability to make strategic and planning decisions to drive maximum return on investment
• Operation within multi-channel (free-standing stores, shop-in-shop, wholesale) and format (family/combo, adults only, children only, outlet) environments
• Solid knowledge of international retail landscape, customer mindset and market sensitivities, with proven evidence of tailoring VM strategies to meet local customer needs
• Experience of working within a franchise/international structure and strong business acumen is essential. The role demands solid understanding of how functional practices and procedures integrate with and impact matrix functions and overall business goals
• Intermediate proficiency in design and layout software such as Adobe Creative Suite, CorelDRAW or equivalent
• Ability to effectively influence and motivate at all levels of the organization, both internally and externally, with excellent communication and presentation skills
• Detail oriented with proven accuracy through self-motivation, accountability and strong entrepreneurial mindset
• A “can-do” attitude, strong collaborator and excels in building relationships as part of an extended cross-functional, remote team
• Excellent project management, planning & organizational skills with an ability to manage competing priorities effectively
• Fluent in both English and Hindi is essential
• Availability for regular domestic travel and occasional international assignments

Benefits at Gap Inc.

• One of the most competitive paid time off plans in the industry
• Comprehensive health coverage for employees, same-sex partners and their families
• Health and wellness program: free annual health check-ups, fitness center and Employee Assistance Program
• Comprehensive benefits to support the journey of parenthood
• Retirement planning assistance
• See more of the benefits we offer.