About Gap Inc.
Our past is full of iconic moments — but our future is going to spark many more. Our brands — Gap, Banana Republic, Old Navy and Athleta — have dressed people from all walks of life and all kinds of families, all over the world, for every occasion for more than 50 years.
But we’re more than the clothes that we make. We know that business can and should be a force for good, and it’s why we work hard to make product that makes people feel good, inside and out. It’s why we’re committed to giving back to the communities where we live and work. If you're one of the super-talented who thrive on change, aren't afraid to take risks and love to make a difference, come grow with us.
About the Role
In this role, you will support the overall Finance function for a large, multi-brand retailer in a fast-paced, complex environment. Gap Inc.’s headquarters Finance team provides financial support to various business units and the Executive Leadership teams. You will be responsible for providing guidance, data, and analysis to other areas of Finance or the brands. The teams are responsible for leading several key financial performance management activities for Gap Inc., including the annual budget / operating plan, long-range plan, and monthly forecast. Using these activities as a foundation, they provide the executive leaders and other relevant stakeholders with forward-looking financial projections, performance perspective, and foundations for optimal decision-making.
What You'll Do
- Provide leadership for the Payables Process area, including all activities related to invoice processing, Supplier & Contracts Administration, Procurement Support, and Corporate Card Administration.
- Lead the onshore/offshore transition, ensuring seamless process migration, hiring, training, and integration of offshore resources while maintaining service quality and compliance.
- Drive offshore team development by overseeing hiring, training, and performance management for a growing offshore team (approx. 20-25 positions).
- Ensure offshore operations align with Gap Inc.’s policies, controls, and financial reporting standards.
- Provide leadership for the Financial Accounting of Payables, ensuring compliance with GAAP and company policies.
- Serve as an industry expert, leveraging benchmarking opportunities to implement best practices and enhance processing efficiencies.
- Formulate strategies that effectively leverage payment processing services and optimize global payables operations.
- Represent the Payables function in cross-functional strategic initiatives, ensuring offshore and onshore perspectives are considered.
- Review and update business processes, flowcharts, and documentation regularly to support corporate governance, internal controls, and risk mitigation.
- Actively partner with Strategic Sourcing and Procurement to support supplier relationships and resolve shared issues.
- Develop and monitor performance metrics, identifying process drivers and areas for continuous improvement across offshore and onshore teams.
- Maintain and enhance internal controls, policies, and procedures to align with compliance and risk management requirements.
- Ensure proactive communication with leadership, keeping management informed of key offshore transition updates and performance indicators.
- Oversee departmental budgets, including cost efficiencies related to offshore expansion.
- Foster a collaborative leadership style, promoting a culture of continuous learning, innovation, and excellence across both offshore and onshore teams.
- Lead a team of 2-4 direct reports and over 20 indirect reports, with a growing offshore presence.
Who You Are
- Experience leading offshore transitions, global process migrations, or shared services implementations preferred.
- Demonstrated financial accounting, analytical, and problem-solving skills with strong knowledge of GAAP and Sarbanes-Oxley compliance.
- Ability to navigate and influence IT/System flows related to global Accounts Payables operations.
- Strong supervisory experience with demonstrated success in motivating, coaching, team building, and setting strategic goals
- Bachelor’s degree in a business-related field (CA /MBA / CPA preferred)
- 10+ years of experience in finance, accounting, or shared services; retail experience is a plus.
- 4+ years of leadership experience, including hiring, team building, and managing offshore resources.
- Successfully managing a matrix reporting relationship. (US/India)
- Excellent interpersonal and stakeholder management skills, with the ability to influence senior leadership and offshore teams.
- Experience in vendor management and negotiating third-party service provider contracts.
- Ability to work across multiple time zones, ensuring effective collaboration between onshore and offshore teams.
- Strong project management experience, particularly in process transitions, automation, and system implementations.
Benefits at Gap Inc.
- One of the most competitive paid time off plans in the industry
- Comprehensive health coverage for employees, same-sex partners and their families
- Health and wellness program: free annual health check-ups, fitness center and Employee Assistance Program
- Comprehensive benefits to support the journey of parenthood
- Retirement planning assistance
- See more of the benefits we offer.
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
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