Posted on: December 23, 2021 | Job#: R23325

Assistant Producer - Digital Production - Email

Full time | Two Folsom, San Francisco, CA, US 94105


We’ll send you to our application portal to get started.

About Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand – our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.

We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.

About the Role

This position is responsible for the executional quality of approved marketing and promotional content on email. This candidate will be fluent in QA processes and will advocate for flawless execution. The Gap Digital Production team is the first line of defense for tool issues and engages technical & product support partners to drive timely resolutions to minimize any impact to daily operations. 

What You'll Do

  • Review email proofs for accuracy of the overall customer experience.   
  • Track, test, perform Quality Assurance, route and approve all emails before deployment. 
  • Work closely with team members to understand timelines and schedules. Maintain daily and weekly schedule of tasks to deliver on time and effectively meet deadlines.  
  • Respond quickly to change in scope or project schedule and keeping business partners, vendors and management notified of progress and/or deviation from project schedule (deliverables, milestone dates, resources, etc.). 
  • Proactively and clearly communicate with Producers to deliver content in a consistent and timely manner.  
  • Escalate issues and recommendations with an appropriate level of urgency. Works efficiently with business partners to resolve QA issues before launch.  
  • Assist in leading key meetings owned by Production. 
  • Assist the Producer and Associate Producer with ad-hoc documentation, special projects, and other email related tasks as needed.  
  • Proactively seek out opportunities to learn more about brand business processes and systems. 
  • Use knowledge to suggest new ideas and change to improve overall efficiency of processes. 

Who You Are

  • Bachelor’s Degree or equivalent work experience. 
  • 1-2 years of detailed task planning and execution experience, with a preference for ecommerce. 
  • Experience in project management and communicating deliverables for multiple projects at any given time. 
  • Ability to work well independently and within a group setting.  
  • Basic understanding of content management processes, tools, and technologies, preferable in the retail or ecommerce space. 
  • Ability to support multiple concurrent tasks in a fast-paced environment with minimal supervision under tight deadlines. 
  • Excellent oral/written communication, analytical and interpersonal skills.  
  • Experience with organizational programs and project management tools (OneDrive, SharePoint, Airtable). 
  • You thrive in a fast-paced, deadline-driven work environments with constantly changing business needs and nuanced task work. 
  • You are sharp, quick and highly detail oriented. 
  • You have mastered the art of multi-tasking and are always assessing processes and workflows for maximum efficiency. 
  • You love working with people to solve problems. 
  • You are self-motivated and driven. 
  • You see how small details impact the much bigger picture, and pride yourself on anticipating issues before they arise.

Benefits at Gap

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we’ve been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row.


We’ll send you to our application portal to get started.

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