Posted on: December 17, 2021 | Job#: R22998

Associate Program Manager

Full time | 550 Terry Francois Blvd, San Francisco, CA, US 94158


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About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. 

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About the Role

The ​Associate ​Program ​Manager ​is ​a ​360° project ​manager, ​collaborating ​with ​Creative, ​Editorial ​and Brand ​Management ​partners ​to ​ensure ​scope ​and ​schedule ​expectations ​are ​clearly ​defined ​and met ​by ​all ​team ​members ​during ​the ​in-season ​pipeline. ​S/he ​tracks ​the ​creative ​through ​all ​pipeline milestones ​from ​in-season ​kick-off ​to ​final ​leadership ​approval, ​guiding ​cross-functional ​partners toward ​timely ​development ​and ​approval. ​The ​Associate ​Program ​Manager ​works ​closely ​with his/her ​Program ​Manager ​to ​set ​and ​enforce ​best ​practices ​within ​the ​creative ​development pipeline.

What You'll Do

  • Creates ​project ​timelines ​and ​sets ​milestones ​and ​deliverables ​in ​a ​web-based ​project management ​tool. 
  • Facilitates ​cross-functional ​kick-offs, ​reviews ​and ​approvals ​for ​vehicle ​specific ​content. 
  • Recaps ​milestone ​meeting ​takeaways and ​defines ​next ​steps ​and ​subsequent ​milestones. 
  • Coordinates ​review ​and ​final ​sign-off ​of ​vehicle ​specific ​content, ​escalating ​to ​the Senior Program ​Manager ​when ​additional ​leadership ​reviews ​and ​follow-ups ​are ​needed. 
  • Manages ​into ​creative ​changes ​with ​cross-functional ​partners, ​as ​required ​from ​in-season business ​reactions. 
  • Partners ​with ​Marketing ​Production ​and ​Digital ​Production ​to ​ensure ​deliverables ​are seamlessly ​passed ​off ​for ​final ​delivery ​and ​build. 
  • Escalates ​issues ​and ​recommendations ​to ​Senior Program ​Manager ​with ​an ​appropriate ​sense ​of urgency. 
  • Manages ​tight ​deadlines ​and ​changing ​priorities, ​sometimes ​intra-day. 

Who You Are

  • Highly ​process-oriented ​with ​superior ​skills ​in ​adhering ​to ​and ​further ​optimizing ​defined operational ​structures 
  • Working ​facility ​with ​online ​collaboration ​tools ​and ​content ​management ​systems ​(Workfront, Airtable, ​MS ​Exchange/Office) 
  • Exceptional ​detail-orientation, critical thinking analysis, ​with ​previous ​experience ​in ​traffic ​or ​project ​management 
  • Excellent ​written ​and ​verbal ​skills; ​enjoys ​interacting ​with ​all ​types ​of ​people 
  • Bachelor’s ​Degree ​or ​equivalent ​work ​experience 
  • 2-4 ​years ​of project management ​experience, ​preferably ​in ​the ​digital, ecommerce ​space and/or retail environment 

Benefits at Old Navy

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we’ve been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row.


We’ll send you to our application portal to get started.

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