Posted on: July 8, 2021 | Job#: 366878

Manager, Business Transformation

Full-time | Two Folsom, San Francisco, CA, US 94105

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About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. 

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About the role

The Manager of Transformation in Inventory Management is responsible for supporting strategic initiatives that improve Old Navy’s inventory management capabilities. They will manage project resources to execute new strategies, techniques, processes, and technologies. Using strong project management skills, they will work with transformation leadership to bring strategic initiatives to life with sound plans grounded in analysis and business insight.

What you'll do

  • Strategic Realization
    • Support strategic visioning by effectively capturing and defining stakeholder needs and project objectives
    • Articulate inventory improvement opportunities into actionable plans supported by business leaders
    • Support new capabilities and ways of working through influence of, and partnership with, key stakeholders
    • Drive implementation of analytics and systems improvements, partnering closely with internal and external resources
  • Transformation and Change
    • Manage project activities for strategic initiatives
      • Create strategic approaches and frameworks
      • Define new and changed processes
      • Determine appropriate analytics techniques
      • Identify system requirements and functionality that supports the future ways of working
      • Define organizational roles and responsibility impacts
    • Determine training approach, structures, and resource needs
    • Conduct initiative pilots and measure results
    • Lead the full implementation of IM transformation changes across the company
    • Communicate transformation results and status
  • Project and Program Management
    • Create project plans for initiatives that align with the strategic vision and priorities of Old Navy
    • Identify resource needs by function and skillset for initiatives
    • Manage internal and external resources to ensure activity execution and success
    • Coordinate with IM Transformation leadership on issue resolution and progress reporting
    • Measure results and report on business impacts

Who you are

  • Strategic Mindset: Demonstrates understanding and curiosity for innovation and operational strategy
  • Problem Solving & Analytics: Able to use rigorous logic, methods, and advanced analytics to solve problems with effective solutions
  • Organizational Savvy: Able to build constructive and effective relationships and use them to maneuver through complex situations
  • Influencing & Negotiation: Can present ideas and directions that lead others to action
  • Relationship Management: Able to build constructive and effective relationships with a broad and diverse group of business partners
  • Project Planning: Create complex project workplans that define the cross-functional activities and resources required to successfully complete the initiative
  • Process Management: Can effectively map processes and articulate and prioritize interdependencies
  • Systems Acumen: Experienced in systems implementations, from initial requirements through end-user rollout
  • Risk Management: Anticipate risks and identifies contingency plans and processes to prevent disruptions when risks occur
  • Results Oriented: Is passionate about achieving and tracking bottom-line business results
  • Possess strong organizational and time management skills
  • Demonstrates strong listening, written and oral communication skills
  • Bachelor's degree required; MBA or relevant Master’s degree preferred
  • 1-3 years of retail operating or consulting experience
  • Experience with tools like R, XLSTAT, PowerBi, etc.
  • Experience with process diagramming techniques
  • Familiar with organizational structures such as RACI/RAPID
  • Strong PowerPoint skills

Notice to applicants in San Francisco: Gap Inc. and its related brands will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. The Fair Chance Ordinance is provided here: English Spanish Chinese Tagalog

Benefits at Old Navy

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we’ve been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row.

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