Posted on: April 1, 2021 | Job#: 355614

Director, OMNI Strategy & Operations, Canada

Full-time | Two Folsom, San Francisco, CA, US 94105


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About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. 

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About the role

The Director of Canada OMNI Strategy and Operations works directly with the Market Vice President and plays a key leadership role in the coordination, development, communication, and attainment of the market strategy and goals. They are responsible for identifying opportunities across channels that translates to results, owns and manages multiple projects or larger initiatives, and recommends broader, longer term strategies for the market team. They will have oversite to operations of both the site and inventory execution in stores with broad responsibility and aide in the general management of the market. The Director is accountable for the continual success of the OMNI strategy and operations team including articulating vision, measuring and developing talent, and ensuring successful operations of teams. Team oversite will include OMNI Strategy, Site and Allocation.

What you'll do

  • Business Acumen/Drives Results; Embodies curiosity and acts to drive results, digging into the business to find opportunities for improvement. Asks the right questions of the team to uncover business opportunities. Takes actions to improve ability to deliver against existing goals. Sets new and stretch goals to self and team. Possess a clear understanding of financial measurements and how to impact them.

  • Customer Focus; Demonstrate knowledge of the market and customer to deliver best in class experience.

  • Strategic Agility; ability to anticipate and articulate future business needs and respond with the appropriate strategies. Including proven track record in leading a team to execute on an aligned multi-year business strategy driving results for the brand year over year.

  • Innovation Cultivator; exceptional ability to problem solve, develop creative solutions, and demonstrate resourcefulness.

  • Talent Builder; proven ability to motivate, lead, empower, and influence others.

  • Change Management; Ability to lead and guide a team through change.

  • Organizational Savvy; Able to build constructive and effective relationships and use them to maneuver through complex situations.

  • Problem Solving & Decision Quality: Able to use rigorous logic and methods to solve problems with effective solutions.

  • Superior verbal and written communication skills, works well as part of a cross-functional team with the ability to collaborate, influence, and interact at all levels of the organization.

Who you are

  • 7-10 years relevant work experience with 4 years of supervisory experience, preferable in Allocation, Planning, Supply Chain, Strategy and/or Retail Field
  • Bachelor's degree of equivalent experience with high proficiency in retail math

Notice to applicants in San Francisco: Gap Inc. and its related brands will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. The Fair Chance Ordinance is provided here: English Spanish Chinese Tagalog

Benefits at Old Navy

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we’ve been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row.


We’ll send you to our application portal to get started.

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