Posted on: December 28, 2020 | Job#: 346417

Associate Art Director, Loyalty

Full-time | 550 Terry Francois Blvd., San Francisco, CA, US 94158


We’ll send you to our application portal to get started.

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. 

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About the role

Old Navy is growing and with that, our teams too! Old Navy is building out it’s very own agile team to create uniquely Old Navy brand experiences and to generate customer love through our new loyalty program, NAVYIST Rewards! No loyalty experience? No problem! We are looking for passionate brand builders, previous consumer brand experience a plus.

At Old Navy, our Marketing organization includes a strategic team of big thinkers and amazing creatives who truly work interdependently. Whether supporting our digital initiatives, planning our loyalty program, developing multi-pronged marketing strategies, writing copy, building exciting in-store experiences, or designing national advertising, we are constantly finding ways to underscore our promise to our consumer of fun, fashion, and value. The pace is fast, and the learning is constant - as part of this driven team, the opportunities are endless.

In partnership with the Brand Experience Art Director the Associate Art Director, Loyalty will art direct, plan and manage all content for the Old Navy Integrated Loyalty Program (ILP). You are an excellent art director, conceptual thinker and detail-oriented system planning puzzler. You also love bringing loyalty ideas to life through compelling brand right imagery and have experience in bringing content to life in integrated design executions. You take initiative and are independent and thrive when collaborating with the creative and cross-functional teams. You are a multi-tasker, able to manage many projects at once without sacrificing quality.

The Associate Art Director. Loyalty will also be responsible for contributing to loyalty program brainstorm & concept sessions with the creative leadership team and pushing the ON brand forward.

In Addition, You Will:

What you'll do

  • Support VP of Creative/Sr Creative Director/Art Director and lead team to develop strategic marketing loyalty concepts, promotions and provide creative solutions that are brand right and meets business objectives.

  • Lead multiple projects and manage/motivate team of designers

  • Works strategically to maintain brand consistency and usher new ideas and solutions

  • Coordinates a multi-disciplinary creative team throughout all stages of design

  • Translates business and marketing objectives into effective designs that meet schedules and budgets.

  • Participates as a contributor to a cross-functional team that includes creative leads, brand management, marketing, and studio/project management, photo production and account.

  • Presents work and displays effective communication to business partners and senior management.

Who you are

  • 7+ years of art direction and design leadership experience.

  • At least 3+ of those years managing creatives

  • Portfolio that shows campaign/content/brand systems experience across channels: retail, email, direct mail, site assets. Brand Loyalty experience a huge plus!

  • BA or BFA preferred in Graphic Design/Communication Design/Advertising

  • Proficient knowledge of Adobe programs: Photoshop, InDesign, Illustrator and Apple: Keynote

  • Expert in idea generation, as well as collaboration with editorial and design partners.

  • Solid organizational skills, detail-oriented; time management skills, ability to juggle priorities.

  • Strong relationship-building skills; ability to collaborate and work with a variety of people in various disciplines.

  • Strong presentation skills, and strong communication skills, both written and verbal and building/designing concept presentations.

  • Strong critical-thinking and problem-solving skills.

  • Strong leadership, negotiation and consensus-building skills.

  • Knowledge and experience in retail, beauty/fashion and understand current industry related trends

  • Ability to work in a very fast paced environment and meet very tight deadlines

  • Love of brand building content.

  • Proven inspirational, thoughtful leader

Benefits at Old Navy

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we’ve been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row.


We’ll send you to our application portal to get started.

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