Asset Protection Coordinator - Queens Center

About Gap

Our past is full of iconic moments — but our future is going to spark many more. Our brands — Gap, Banana Republic, Old Navy and Athleta — have dressed people from all walks of life and all kinds of families, all over the world, for every occasion for more than 50 years.

But we’re more than the clothes that we make. We know that business can and should be a force for good, and it’s why we work hard to make product that makes people feel good, inside and out. It’s why we’re committed to giving back to the communities where we live and work. If you're one of the super-talented who thrive on change, aren't afraid to take risks and love to make a difference, come grow with us. 

About the Role

In this role, you will embody Do The Right Thing by protecting People, Assets, and Brands. You will work in an energized, fast paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our Brand Power, Enduring Customer Relationships, and exuding our commitment to Team and Values. You’ll need to understand the big picture strategy and work with cross-functional teams and external partners.

You are charged with identification and mitigation of external theft and fraud trends within a specific market and group of stores. This role will conduct investigations focusing on Habitual Offenders, high impact external theft/fraud incidents through the use of company technology (CCTV, Incident Reporting, Data Analysis). This role directly teaches and trains Store Leaders and Brand Associates in the safe practices of effectively handling external theft events and the use of the Company Case Management and Reporting systems.

This role regularly interacts with State/County/Local Law Enforcement in developing comprehensive and detailed cases pertaining to habitual and aggressive offenders and provides expertise to and influences Law Enforcement Agencies to assist in the safe apprehension of these offenders. This role will represent the Company and will regularly interact and assist Prosecuting Attorney’s Offices to prosecute cases that meet State and Local standards.
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What You'll Do

• Identification, resolution, and training around internal and external theft awareness and reduction
• Emergency preparedness, risk analysis, and threat mitigation
• Support and delivers on the objective of shortage and safety programs
• Collaborate with leadership, internal and external partners, and law enforcement to execute the Company Habitual Offender Program (Prosecution through case building)
• Operational controls and compliance

Who You Are

• Ability to provide Loss Prevention leadership to drives results, coach and develops direct reports, collaborate and lead execution through others 
•  Strong communication and interpersonal skills, including the ability to negotiate and build consensus across multiple stakeholders and functions
•  Ability to actively learn and immediately apply learnings into decisions and behaviors 
•  Time management and ability to prioritize /multi task 
•  Research process or transaction flow to identify root cause of errors
• Effectively train and onboard new employees and help to create an inclusive environment

Benefits at Gap

• Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, 30% off at Gap Outlet, and the ability to purchase discounted merchandise during international travel at Banana Republic, Athleta, and Old Navy.
• Pension schemes available, depending on role.
• Market-leading private medical healthcare and well-being programme.*
• Voluntary medical cash plan open to all employees.
• Performance-related discretionary bonuses.*
• Access to our Employee Support Programme for overall well-being.

*For eligible employees