EMPLOYEE RESOURCE CENTER

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For over 50 years, Gap Inc. has done more than sell clothes. As our communities react to the global health crisis caused by COVID-19 and our company faces one of its biggest challenges yet, we’re committed to helping you through this time of uncertainty. 

Get Support from Human Resources

To support you during this time, we have activated a live centralized resource to answer employees’ HR-related questions about COVID-19 and take every precaution to identify and notify employees impacted by COVID-19. 

Learn more + contact us

What is Human Resources Operations Center ​(HROC)?
HROC is a centralized and virtual call center supported by Gap Inc. HR representatives to provide support to all Field, DC and HQ employees in the US and Canada. This includes connecting employees to vital resources and providing accurate and relevant information regarding Coronavirus (COVID-19).

What is the purpose?
The purpose of HROC is to create a caring and connected employee experience while providing a consistent and effective way to increase the safety and well-being of our employees. HROC is an employee resource for all US & Canada employees to answer questions related to COVID-19.

Store employees are encouraged to reach out to their GM if they have received a confirmed case of COVID-19 or a member of their direct household has received a confirmed case of COVID-19.

HROC Operating Hours
Starting June 22, HROC (HR Operations Center) will change its operating hours to strengthen our services by being available when our employees need us the most. The new operating hours are:
English and Spanish: Monday-Friday, 7 a.m. PST – 3 p.m. PST
French Canadian: Monday-Friday, 12p.m. EST – 4 p.m. EST
Phone:​ (866) 411-2772 and follow the prompts for HROC.
Email: HR_Operations_Center@gap.com

Need to Get Verification on Employment?

Employers can call 1-800-367-5690 or www.theworknumber.com to confirm. 
Company code: 11109

Join Our Distribution  and Store Teams

Check out openings across stores and distribution centers. To apply, login into Gapweb, head to the top navigation, click on "For Me", then "My Next Job", find the North America Jobs section, press “Enter Here”, input the job number that applies to your location/job status you're looking for and click “Search for Job” to apply. Note: Login to Gapweb using your employee ID and password.

Brampton, Ontario, Canada: Full-Time - 318773 | Part-Time - 318772
Visual Manager Canada - BR/BRFS: 320376

We’re excited to open our stores again and welcome you back to our team when the time is right.

 

HEALTH + WELL-BEING RESOURCES

Denim

HOW TO MANAGE STRESS AMIDST UNCERTAINTY

It’s only natural to feel stress surrounding uncertain times, your health and the health of your friends and family. Get tips for managing stress

FREE VIRTUAL FITNESS CLASSES

Our FIT Studio is excited to offer virtual classes. Stay healthy, active and connected to each other today. Learn more here

ClassPass is providing all Gap Inc. employees exclusive access* to their digital
on-demand classes.
Sign up today by following these quick instructions

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