GAP INC.’S 2004 SOCIAL RESPONSIBILITY REPORT REVEALS CONTINUED PROGRESS AND CITES EXPANDED EFFORTS TO IMPROVE GARMENT MANUFACTURING CONDITIONS ACROSS INDUSTRY
Discussion Highlights More Effective Factory Monitoring, New Steps to Embed Labor Standards in Business Practices and Expanded Stakeholder Engagement
SAN FRANCISCO − July 13, 2005 − Gap Inc.
(NYSE:GPS) issued today its 2004 social responsibility report, underscoring
its continued commitment to improving conditions not only within its own
sourcing base but throughout the global garment industry.
The report, the company’s second, details progress made over the last year
across four main areas of focus. Highlights include:
· More effective techniques and strategies for monitoring factories and
improving conditions;
· Steps to embed labor standards across the company’s purchasing practices;
· Expanded stakeholder engagement and collaboration to achieve broader impact;
and
· Ongoing commitment to communication and transparency.
The full report is available online at www.gapinc.com.
"We recognize our responsibility to be a catalyst for sustainable change, and
believe an integrated approach that includes collaborative multi-stakeholder
engagement can help drive lasting progress across our industry," said Gap Inc.
CEO and President Paul Pressler. "Although we still face many challenges, we
are encouraged by the progress we’ve made over the past year across several
areas."
The report was prepared with input and guidance from the Public Reporting
Working Group – a group of advisors from the socially responsible investment
community that joined together in late 2002 to help the company increase
transparency around its operations and ethical sourcing work. The group is
comprised of Domini Social Investments, the Calvert Group, the As You Sow
Foundation, the Center for Reflection, Education and Action, and the
Interfaith Center on Corporate Responsibility.
As part of a statement included in the report, the working group said: "We
believe that Gap Inc. has made substantial progress in focusing on the
connections between its core business, systemic global concerns and workers'
lives."
The report places particular emphasis on the continued evolution of Gap Inc.’s
extensive factory monitoring program, which employs more than 90 people around
the world, most of whom are Vendor Compliance Officers (VCOs) who visit
factories, conduct inspections, document violations and work with garment
manufacturers to improve conditions on a daily basis.
In 2004, Gap Inc. monitored 99.9% of garment factories approved for production
for all of fiscal year 2004 – up from 94% in 2003. Gap Inc. also invited
Social Accountability International (SAI) and Verité to conduct thorough
assessments of its monitoring program and inspection protocols. Insights from
the analyses are helping the company drive continued improvement in its
monitoring techniques and strategies.
Gap Inc.’s 2004 report also outlines how the company is working to integrate
labor standards into its business practices and supply chain operations by
building closer relationships with garment manufacturers, reducing
inefficiencies in its supply chain process and re-evaluating its purchasing
practices. For example, in 2004, the company hosted its first-ever Vendor
Summit, a forum designed to share business and sourcing strategies as well as
set expectations with top garment manufacturers from around the world.
Underscoring the company’s continued focus on stakeholder engagement, the
report also cites expanded collaboration efforts through multi-stakeholder
initiatives and with external stakeholders and training organizations. Gap
Inc. has been actively involved in the Multi-Fiber Arrangement (MFA) Forum, a
multi-stakeholder effort that has developed a broad set of recommendations to
help stakeholders responsibly manage the transition to a post-quota
environment. The company also continued to support the work of the
International Labor Organization (ILO) to improve working conditions and boost
productivity in Cambodian factories.
In addition to a focus on Gap Inc.’s ethical sourcing practices, the report
describes activities in other areas of Social Responsibility:
· Increasing donations and volunteer hours by encouraging the Gap Giving
program, Community Corps and Founders' Award. As a result, employee
participation in both volunteerism and financial contributions increased from
2003 to 2004.
· Responding to the South Asia Tsunami by double-matching employee
contributions to designated agencies with a gift of $1.3 million from Gap
Foundation.
· Managing its impact on the environment by conducting an environmental impact
assessment for each stage of the apparel product lifecycle, maintaining
compliance with applicable laws and regulations, encouraging non-merchandise
vendors to adopt more environmentally sound practices and decreasing energy
consumption in U.S. stores.
· Ensuring workplace health and safety by exploring better processes and
stricter enforcement of safety protocols. As a result, the worker injury rate
decreased nine percent from 2003.
· Attracting and retaining talented employees by providing training and
development opportunities, offering a holistic rewards programs that
incorporates compensation, benefits and a recognition component, and
encouraging open dialogue through formal and informal channels, including
surveys, focus groups and the open-door policy.
"Over the past year, we've learned the power of collective engagement, and of
open, honest discussion about the issues that we and many other companies
face," Mr. Pressler said. "We know we still have a long way to go. That's why
we're continuing to push the boundaries of what's possible, developing new
programs and learning along the way."
Gap Inc. is a leading international specialty retailer offering clothing,
accessories and personal care products for men, women, children and babies
under the Gap, Banana Republic and Old Navy brand names. Fiscal 2004 sales
were $16.3 billion. Gap Inc. operates about 3,000 stores in the United States,
the United Kingdom, Canada, France and Japan. For more information, please
visit gapinc.com.