Frequently Asked Questions — Investors

Answers:

General Information
Answer:
Our fiscal calendar is February through January.
Answer:
We provide sales results by brand on an annual basis, and comparable store sales by brand on a monthly basis. See our Company Fact Sheet for fiscal annual sales by brand, or Press Releases for the most recent sales results.
Answer:
Gap Inc.'s shareholders' meeting generally takes place in May of each year. All shareholders are invited to attend.
Answer:
These forms are available on this Web site. See the Annual Reports and SEC Filings pages. Our Annual Reports are generally available in early April for the previous fiscal year.
Stock Information
Answer:
Gap Inc. is listed on the New York Stock Exchange as GPS.
Answer:
No, we do not offer a Dividend Reinvestment Plan (DRIP) for our shareholders. However, a number of brokerage firms offer this service. Please check with your broker for more information.
Answer:
We do not have access to individual account information. To find out more about your holdings, please contact your broker or our Transfer Agent, Wells Fargo Shareholder Services, toll-free at (877) 262-8250. If you are an employee enrolled in the Employee Stock Purchase Plan and need information about your account, please contact E*Trade Financial.
Answer:
If your shares are held through our Transfer Agent, Wells Fargo Shareholder Services, you must contact them in writing. Written notification should include the shareholder's name as stated on the certificate, the new address, the tax identification number and the certificate numbers. Otherwise, contact your broker.
Answer:
Direct Registration is an electronic system that gives our shareholders a safe, convenient way to hold Gap Inc. shares. See Direct Registration to learn more.
Answer:
Gap Inc. stock has had nine stock splits. The most recent split was effective June 21, 1999. The Board of Directors makes decisions about any future stock splits.
Real Estate
Answer:
See the Real Estate section on this Web site for a complete store count by brand.
Answer:
Gap Inc. provides limited information about individual store locations. We're unable to confirm closings or other details on specific locations.
Answer:

The decision to close a store is always very difficult. Servicing our customers is critical to us, and we keep that in mind when making our decision. The determination to close a store can be attributed to different factors. When a lease expires, we make a decision about what to do with the existing real estate. This may entail repositioning within the market — simply moving the store to a different location that will provide a better shopping experience for our customers. Other times, we may use the real estate to bring a new brand to the market.

Occasionally, a closure reflects underperformance and the company's determination that it was no longer financially beneficial to keep that store open. Information regarding individual store performance is not available.
Answer:
Our overall corporate real estate strategy is focused on optimizing our store fleet and more aggressively allocating our square footage across all brands to better serve our customers. We evaluate our stores from a market perspective, and the decision to close a store is based on various criteria including how many stores are located in that market, where the stores are located and how the store is performing.
Answer:
Our goal is to minimize the impact to our employees. It's our policy to make every effort to keep managers and sales associates within the company by offering employees a transfer to a nearby store. When opportunities nearby aren't available, or relocation is not possible, employees are offered a severance package.