Department Descriptions

Sending a message. Our San Francisco-based Communications teams protect and enhance Gap Inc.'s reputation by delivering strategic communications to media, shareholders, and customers interested in Gap Inc. The Corporate Communications department includes Media Relations and Public Affairs. Store communications teams, residing within our brand divisions, link our stores and corporate offices with brand-specific training and communications.

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Understanding our customers. Located in San Francisco, the Consumer Insights department uses consumer insights and analyses to drive better decisions and surface opportunities to increase sales and profits for each Gap Inc. brand.

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Behind the scenes. Our Corporate Administration team includes Facilities and Corporate Services, which manages headquarters building operations, and Corporate Food Services, which manages our corporate cafes. These employees are located primarily in our San Francisco Bay Area headquarters offices, but we also have support teams in Albuquerque, N.M., and New York City.

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Building our company. Located in the San Francisco Bay Area, regional offices across the United States and in Canada, our Corporate Architecture and Construction team oversees the design and construction of our corporate buildings and each of our brands' stores.

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Supporting our people. Gap Inc.'s Corporate Shared Service Center (CSSC), located in Albuquerque, N.M., is a centralized organization that supports service-oriented processes such as accounts payable, inventory control, payroll, revenue accounting, letters of credit/cash management, real estate processes and property tax/business licensing. The CSSC also includes the Employee Services area of our Human Resources department, as well as the Facilities Services Contact Center.

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Organized self-starters. We offer administrative assistant and support positions in many departments for individuals with a personal commitment to customer service who know what it takes to keep our business — and our people — moving in the right direction. These team members are located primarily in our San Francisco Bay Area headquarters offices, but we also have support teams in Rocklin, Calif., Albuquerque, N.M., New York City, our distribution centers and occasionally in regional offices across the United States.

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A unique opportunity. Occasionally, we have positions that offer the opportunity to work directly with one of our executives. Primarily located in San Francisco and New York, these positions offer a first-hand look at how a global business is run.

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They're in the money. The world of finance at Gap Inc. is comprised of Financial Planning, Tax, Treasury, Investor Relations, Operating Strategies, Procurement and Corporate Reporting — all of which are located in our San Francisco Bay Area offices. In addition, payroll, accounts payable, inventory management services, revenue accounting, letters of credit/cash management and the property tax/business license group are located in our Corporate Shared Service Center in Albuquerque, N.M.

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Giving time, giving money, giving hope. That's the motto of Gap Foundation, which builds partnerships with nonprofit organizations around the world and actively supports employee involvement in numerous volunteer efforts. This team is based in the San Francisco Bay Area.

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Easy access — 24/7. The Gap Inc. Direct division supports all of Gap Inc.'s direct-to-customer businesses, including gap.com, bananarepublic.com, oldnavy.com and piperlime.com. This growing division is located in San Francisco, Rocklin, Calif., & Grove City, Ohio, and offers a broad range of opportunities, including project management, online marketing, photography, production, design, merchandising, business development, planning, IT and various call center operations positions.

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Protecting rights. Based in San Francisco and around the world, Gap Inc.'s Global Compliance team is dedicated to ensuring that the factories that make our clothes comply with our standards, are safe places to work and treat their employees with dignity and respect.

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It all starts with our people. Human Resources (HR) includes Benefits & Compensation, Diversity Management, Employee Communications, Employee Relations, HR Systems and Development and Recruiting — all based in the San Francisco Bay Area. In addition, HR Administration is located in our Corporate Shared Service Center in Albuquerque, N.M. We also have HR representatives at each of our distribution and call centers, and regionally across the United States.

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Better, faster, smarter. Based in the San Francisco Bay Area, with additional teams in Rocklin, Calif., New York and our distribution centers, our IT professionals provide a broad range of technology solutions from many different departments, including: Architecture Systems, Real Estate Systems, Inventory Systems, Financial Systems, Global Retail Systems, Technical Services, Technical Operations, Global Network Integration Support, Web Systems, Help Desk Services, Engineering, HR Management Systems, Database Administration, Telecommunications, Store Network Systems, Engineering and Service Delivery.

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Protecting our business and our people. Gap Inc.'s in-house Legal department manages all of the company's domestic and international legal and government affairs needs. This includes all matters relating to trademarks, litigation, corporate law, human resources, real estate, customs and contracts. This team is based in the San Francisco Bay Area.

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Support through the supply chain. Our Logistics team is dedicated to advocating the needs of our business partners throughout the product supply chain. The team is organized by brand, to ensure quality service all the way from product origin to distribution center. As the liaison to our brands, the cross-functional Brand Services team supports new initiatives, reports pipeline trends and seeks to increase operational efficiencies.

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Safeguarding Gap Inc. Our Loss Prevention team works to develop, implement and evaluate programs designed to reduce shortage and security concerns at our stores, corporate offices and distribution centers.

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Creating impressions. Supporting our brands in San Francisco and New York City, marketing consists of a broad range of activities, including advertising, brand strategy and public relations for each brand. Our teams plan and create ad campaigns for each Gap Inc. brand, plus all posters, signs, labels and packaging for stores worldwide. Working hand-in-hand with marketing employees, our brand PR teams communicate with the fashion press through media outreach and special events.

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Style and substance. Based in San Francisco, Gap Inc.'s Merchandising teams manage our brands by working closely with all groups involved in the development and delivery of Gap Inc. products, including Design, Production, Marketing, Planning, Distribution and our stores. From editing the product lines to analyzing sales and profit, merchants play a key role in determining what we sell in our stores.

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Always thinking ahead. Planning and Distribution keeps every store stocked while maintaining profitable inventory levels, helps to determine the merchandise that's best for each location and assists merchandisers in planning future products and their optimum distribution. This team is based in the San Francisco Bay Area.

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Flexing our purchasing power. Based in the San Francisco Bay Area, the Procurement department strategically sources and manages our supplies. The team purchases items such as furniture, store fixtures and supplies, as well as IT, janitorial and transportation equipment for our corporate offices and stores nationwide.

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Setting the trends. Do you know what you're going to be wearing next season? These people do. New York Product Development (NYPD) is where the creative process for Gap and Banana Republic begins, while Old Navy's design team makes its home in San Francisco. Our designers and product managers develop color, concept, pattern, fabric and styling. They draw from fashion, music and art influences to design products that are consistent with marketing trends and business strategy — and, most importantly, our customers' desires.

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Bringing all the pieces together. Based in San Francisco, New York and Miami, the Production and Pre-Production teams take our designers' ideas and help make them a reality. The department works with manufacturers around the world, finding the best place to produce merchandise and source the elements that go into the finished product, and ensuring that every piece of a collection is delivered on time.

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Location, location, location. Based in the San Francisco Bay Area and in regional offices across the United States, this team develops Gap Inc.'s overall real estate strategy and seeks new locations for stores, forecasts budgets and coordinates construction and remodeling efforts.

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Product quality and integrity. With teams based in San Francisco and Miami, Fla., our Technical Services, Product Integrity, Corporate Color, Quality Assurance and Trim and Packaging departments work with Design and Sourcing & Vendor Development teams around the world to develop samples, ensure fit and quality, and perform other technical aspects of product development.

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Creating the store experience. Based in San Francisco, our Store Design team is responsible for the architectural design for all Gap Inc. stores. Store Design works closely with Real Estate, Architecture and Construction and Store Operations to integrate real estate cost restraints, aesthetic requirements, operations needs and merchandise presentation.

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Supporting our stores. Our San Francisco-based Store Operations team keeps store employees informed and on track, designs training, develops events and programs that motivate and reward employees, monitors and develops policies and procedures, and manages technology enhancements to our systems.

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Thinking big, planning smart. This department's goal is delivering the strategies and tactics that will position Gap Inc. for long-term growth and help Gap Inc. brands make the right decisions for the company and our customers. The team is located in our San Francisco Bay Area offices.

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The perfect fit starts here. Based in San Francisco and New York, our Technical Services teams know the ins and outs of garment construction and fitting procedures. They create clothing patterns for all Gap Inc. products. Patternmakers work with clothing designers, samplemakers, factories and merchandisers to move styles from initial concept to product shipment. In addition, the department plays a critical role in partnering with factories to ensure quality in the product and process.

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What you see is what you get. The San Francisco-based Visual Merchandising teams conceive, develop and implement visual merchandising that reflects the style of each seasonal collection in our stores. Working with merchants and planners, they create new presentation and display techniques for store windows and interiors.

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