Our Social Responsibility Specialists play an indispensable role working directly with factories around the world. Many grew up in the regions where they work, so they understand the culture, have good working relationships with the local factories, and are passionate about improving working conditions in their communities.
Our specialists work with factory managers to ensure that the factories we monitor are able to meet the standards outlined in our Code of Vendor Conduct. Should issues arise, we partner with factory management and workers to resolve them through our remediation efforts. We are also beginning to improve factory-level human resource management systems in partnership with factory management to address the root cause of issues through our capacity building efforts.