Goals and progress

Supply chain | Helping factories move forward

In 2008, our team of Social Responsibility Specialists (SRSs) monitored factories in more than 50 countries.

Our SRSs play an indispensable role; they’re our eyes and ears around the world. Many grew up in the regions where they work, so they understand the culture, have good relationships with the local factories, and are passionate about improving working conditions in their communities.

From the beginning of a garment factory’s relationship with Gap Inc., our SRSs work with its managers to ensure that the factory is able to meet the legal standards outlined in our Code of Vendor Conduct. We strive to prevent problems by helping factories develop their own human resource management systems to improve working conditions. Should issues arise, we work with factories to identify and resolve them.

Learn more about our work with factories